Professional Experience

Tel: 213.422.4180

2019 - 2020

Red Letter Communications

Director of Operations

2017 - 2019

Miami, Florida

Director of PMO

2015 - 2017

Denver, Colorado

Technical Producer

2013 - 2015

Atlanta, Georgia

Senior Project Manager - Verizon Wireless

2011 - 2013

Roswell, Georgia

Senior Project Manager

2010 - 2011

MRM Worldwide (McCann Relationship Marketing)
New York, New York

Engagment Supervisor - Army


MRM Worldwide (McCann Relationship Marketing)
New York, New York

Engagement Manager

  • Engagement Lead on & Home Depot CRM initiatives
  • Manage, coordinate, and lead agency resources in order to meet clients’ CRM needs
  • Lead on interactive account, including and club sites
  • Contribute to long-term strategic planning for each account and help increase revenue and client growth
  • Supervise/manage production team in collaboration with interactive project manager
  • Serve as liaison between the agency and client to ensure that client goals, budget, and target audience are reached
  • Develop viable strategies and implement interactive campaigns across business units

2008 - 2009

Atlanta, Georgia

Interactive Project Manager

  • Manage team of Information Architects, Designers, SEO professionals, Copywriters, Developers
  • Driving agency workflow from initial client brief/requirements gathering to finished deliverable
  • Serve as primary liaison to internal production teams and external, Fortune 500 International clients. Participate in new business pitch processes
  • Develop deliverables related to project management including creating timelines and estimates upon request; assigning Work/Change orders; asset management
  • Monitor project progress, deliverables, QA, and customer service
  • Report status and identify and resolve risks impacting project completion
  • Manage time and budget for clients, initiate action to identify and resolve problems, and ensure goals are met.
  • Provide work direction and feedback to all team members and assist in issue resolution. Assist in staffing activities related to project
  • Develop new processes as necessary to ensure mission critical processes are completed; provide expertise in identifying appropriate methodologies for large-scale development efforts
  • Prepare and deliver formal project status/updates to colleagues and management
  • Websites